FRENCH SMILE
CANCELLATION POLICY, PAYMENTS & CLASS GUIDELINES
A Little Note From Me
At French Smile, flexibility and kindness truly matter to me. I understand that life is busy — meetings run late, children get sick, plans change. I always try to be understanding and supportive whenever possible.
At the same time, as an independent teacher, each scheduled class represents dedicated time, preparation, and commitment on my side. In order to keep things fair, respectful, and sustainable for everyone, the following guidelines apply.
Thank you so much for your understanding and for valuing our time together 🤍
PRIVATE COURSES
CANCELLATION & RESCHEDULING
• A class must be canceled at least 12 hours in advance.
• Cancellations made less than 12 hours before the scheduled time will be charged in full.
• When canceled with proper notice, the class may be rescheduled within the same week, according to availability.
If no suitable time is available during that week, the class will be considered completed.
FRENCH FAST TRACK PROGRAM
The French Fast Track is a structured and intensive program including 12 hours per month, paid at the beginning of each month.
• A class must be canceled at least 12 hours in advance.
• Classes canceled with sufficient notice can be rescheduled within the same month, according to availability.
• Cancellations made less than 12 hours before the session will be charged in full.
Important
• Classes cannot be carried over to the following month.
• Unused hours expire at the end of each month.
LATE ARRIVAL
If you arrive late, the class will still finish at the originally scheduled time, in order to respect other students.
Thank you for understanding that I cannot extend sessions beyond their reserved time.
NO-SHOW POLICY
If a student does not attend a scheduled class without prior notice, or arrives more than 15 minutes late without communication, the session will be considered a no-show and charged in full.
If you are running late, a quick message is always appreciated 🤍
TEACHER CANCELLATION
In the rare event that I need to cancel a class, the session will of course be rescheduled at no additional cost.
Your time is valuable, and I am fully committed to honoring our schedule together.
PAYMENTS & INVOICING
Invoices are sent around the 25th of each month for the sessions completed during that month (different for the French Fast Track).
Payment is due within 30 days of the invoice date.
NEW STUDENTS
For new students, the first class must be paid immediately after the session.
This policy ensures clarity and mutual commitment from the very beginning. Thank you for your understanding.
AGREEMENT
Booking a class confirms that you have read, understood, and agreed to these policies.
HAVE QUESTIONS?
Do not hesitate to send me a message.
